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Privacy Policy — Merchinary Bulk Editor

Effective Date: 21st March 2025 Last Updated: 21st March 2025

This Privacy Policy describes how Bit Tickles Tech ("we", "our", "us") collects, uses, stores, and shares information when you install or use our Shopify application Merchinary Bulk Editor (the "App") in connection with your Shopify-supported store.

By installing or using the App, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Who We Are​

2. Information We Collect​

When you install and use the App, we may collect the following categories of information:

2.1 Shopify Store Data (via Shopify API)​

Depending on the permissions you grant, we may access and process:

  • Store information (e.g., shop name, shop domain)
  • Products and variants (including titles, SKUs, options, descriptions, etc.)
  • Inventory data (inventory levels and related details)
  • Pricing data (prices, compare-at prices)

We access this information only to provide and improve the App’s bulk editing and product management functionality.

2.2 Merchant Contact Information​

We may collect and store the following information for support and account-related communication:

  • Email address (provided through Shopify and/or submitted by you)

2.3 Analytics & Usage Information​

We may collect analytics data about how the App is used, such as:

  • App usage events (feature usage, page views, session details)
  • Device and browser information (approximate)
  • IP address (may be processed by analytics providers)

This helps us understand usage patterns, improve performance, and fix issues.

3. How We Use Your Information​

We use the information collected to:

  • Provide and operate the App features (bulk product editing, inventory/price updates)
  • Sync and display Shopify product data within the App
  • Save your configuration, preferences, and processing logs (if applicable)
  • Provide customer support and respond to inquiries
  • Monitor performance, prevent abuse, and troubleshoot errors
  • Improve the App’s user experience and functionality
  • Comply with legal obligations

4. Data Storage and Retention​

4.1 Permanent Database Storage​

We store certain data in a permanent database to provide App functionality, such as:

  • Store identifiers (e.g., shop domain)
  • App settings and preferences
  • Bulk operation history/logs (if applicable)
  • Product-related data needed for performance and processing

4.2 Retention Period​

We retain data only for as long as necessary to provide the App and for legitimate business purposes such as compliance, dispute resolution, and enforcement of agreements.

When you uninstall the App, we will delete or anonymize stored data associated with your store within a reasonable time unless we are required to retain it by law.

To request deletion sooner, contact us at bitticklestechllp@gmail.com.

5. Sharing of Information​

We do not sell your personal data.

We may share information only in the following cases:

5.1 Service Providers (Processors)​

We use third-party service providers to operate the App, including:

  • Amazon Web Services (AWS) — hosting, databases, infrastructure
  • Google Analytics — analytics and usage tracking

These providers may process data only as needed to provide services to us and are expected to protect it.

We may disclose information if required to do so by law, regulation, legal process, or governmental request.

5.3 Business Transfers​

If we are involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction.

6. Data Security​

We take reasonable administrative, technical, and physical measures to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no system is 100% secure, and we cannot guarantee absolute security of your data.

7. Your Rights (GDPR & Worldwide Users)​

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you may have the following rights under the General Data Protection Regulation (GDPR):

  • Right to access your personal data
  • Right to rectification (correct inaccurate data)
  • Right to deletion ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent (where processing is based on consent)

To exercise these rights, contact us at bitticklestechllp@gmail.com.

Lawful Basis for Processing (GDPR)​

We process personal data under the following lawful bases:

  • Performance of a contract (to provide the App you requested)
  • Legitimate interests (to improve the App, ensure security, prevent fraud)
  • Consent (where applicable, e.g., analytics cookies depending on your region)

8. International Data Transfers​

We operate worldwide and may process and store information in countries outside your own, including locations where our service providers (such as AWS) operate.

Where required, we take steps to ensure appropriate safeguards are in place for international transfers.

9. Cookies and Tracking Technologies​

We may use cookies or similar technologies for:

  • Authentication/session management
  • Analytics via Google Analytics
  • Improving performance and user experience

You may be able to control cookies through your browser settings. Disabling cookies may affect some App functionality.

10. Children’s Privacy​

The App is intended for business use by merchants and is not directed to individuals under the age of 16. We do not knowingly collect personal data from children.

11. Changes to This Privacy Policy​

We may update this Privacy Policy from time to time. Any changes will be posted on our website and/or within the App, and the "Last Updated" date will be revised.

Your continued use of the App after changes become effective means you accept the updated Privacy Policy.

12. Contact Us​

If you have questions about this Privacy Policy or want to request deletion/access of your data, contact:

Bit Tickles Tech Email: bitticklestechllp@gmail.com Website: http://merchinary.com/